Frequently Asked Questions (FAQs)

Where are Voyage Hotels & Resorts properties located?

Voyage Hotels & Resorts operates across some of the most captivating destinations in Northeast India, including Gangtok, Zuluk, Pakyong, Pelling, Darjeeling, Siliguri, Itanagar, and Tinsukia. Each property is thoughtfully designed to offer guests an immersive experience of the region's natural beauty, culture, and hospitality.

How can one make a reservation at Voyage Hotels & Resorts?

Guests can book directly through our website at thevoyagehotels.com, call +91 90 8341 5100, or email reservations@thevoyagehotels.com

What is the booking policy at Voyage Hotels & Resorts?

All reservations are subject to availability. A 50% advance payment is required to confirm the booking, and the remaining balance must be settled at the time of check-in.

What is the cancellation and refund policy?

Cancellations made 7 days or more prior to the check-in date are eligible for a full refund of the advance payment. Cancellations made within 7 days of check-in will result in forfeiture of the advance payment. No refunds will be provided in the event of no-shows or early departures. Eligible refunds will be processed within 7–10 business days and credited to the original mode of payment.

What are the check-in and check-out timings?

The standard check-in time at Voyage Hotels & Resorts is 1:00 PM, while the standard check-out time is 11:00 AM.

Is early check-in or late check-out available?

Early check-in and late check-out requests are subject to availability. Guests are encouraged to contact the hotel in advance to make the necessary arrangements.

Does Voyage Hotels & Resorts cater to weddings and corporate events?

Yes, selected Voyage properties offer venues and event facilities for weddings, social celebrations, corporate meetings, conferences, and group gatherings. Event services and venue capacities may vary by property.

Are dining options available at Voyage Hotels & Resorts?

Yes, guests can enjoy a variety of dining experiences at the in-house restaurants across Voyage properties, featuring local delicacies, Indian favourites, and international cuisine.

Do Voyage Hotels & Resorts offer local cultural and sightseeing experiences in Sikkim?

Yes, Voyage Hotels & Resorts offers curated experiences that allow guests to explore Sikkim's breathtaking landscapes, vibrant culture, spiritual landmarks, and local traditions. From scenic viewpoints and monasteries to nature trails and cultural attractions, guests can discover the best of the destination during their stay.

Do Voyage Hotels & Resorts offer holiday packages?

Yes, Voyage Hotels & Resorts offers a range of thoughtfully curated holiday packages across various destinations, designed to showcase the region's natural beauty, cultural heritage, and scenic landscapes. Packages include accommodation, transfers, sightseeing experiences, and destination-specific excursions, with options ranging from short getaways to extended Himalayan journeys.

Can Voyage Hotels & Resorts assist with local sightseeing and travel arrangements?

Yes, the hotel teams can assist guests with local sightseeing recommendations, travel guidance, transportation arrangements, and destination-related information to help enhance their stay.

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